A Commitment to Excellence in Real Estate Services!
To develop a successful business today, a strong emphasis on providing quality service to customers and clients is key. A successful real estate business is no exception! As an experienced real estate professional, my responsibility is to list and sell real estate, negotiate all offers, find solutions for problems which arise in the course of a transaction, provide counsel to clients, manage a marketing campaign for my listings, and network with real estate agents for the benefits of clients.
To ensure excellence in real estate services, I have implemented an innovative new team approach to assist our clients throughout the home buying or selling process. By employing exceptional people and making them a part of my real estate team, I am able to ensure that the highest level of service is provided for all of the buyers and sellers with whom we work.
The team approach to providing better real estate services is being implemented by top producing agents throughout the country. Of course there are many ways to measure success, but the highest compliment we receive from our clients for the way in which we conduct our business is the referral of their friends, family and business associates. Providing excellence in real estate services is truly our mission. I welcome the opportunity to tell you about all of the exciting things we are doing to assist our clients throughout the entire home-selling process.
Warmest regards,
Jan Patrick
George Patrick
Business Manager
Ever since I entered real estate, my husband George has remained behind the scenes as Business Manager of the real estate business. In January 2001, however, after 34 years in the corporate world with DuPont and Ciba Specialty Chemicals Corporation in various technical sales and marketing managerial positions, George joined me as a partner in the day-to-day running of the business. George’s background includes a B.S. in Chemistry from Juniata College in Central Pennsylvania and a Ph.D. in Chemistry from the University of Pittsburgh. George’s extensive background in working with corporate clients certainly brings added strength and support to Team Patrick.
Scott Patrick
Sales Partner / Buyer Specialist
Scott Patrick is a licensed real estate agent and a native Delawarean. He plays an important role as a liaison with sellers to insure that they have all necessary marketing materials. He divides his time between the office and the field attending various inspections and assisting buyers in the purchasing process. Overall, Scott is integral to maintaining our high level of customer service. Scott has an extensive background in customer relations as his work experience includes employment in the hotel/restaurant management field. He attended Johnson and Wales University and Widener University, majoring in hotel/restaurant management. I am proud to introduce Scott as my son!
Sue Gibson
Office / Listings Manager
Sue Gibson is a licensed real estate agent and the Listings Manager. She enables me to provide the highest quality of real estate services to customers and clients. Sue contacts Sellers on a regular basis throughout the week to monitor all showings and provides a constant source of communication with Sellers. Sue also assists in the running of the office as Administrative Director. Sue was previously the Office Manager for a local real estate developer and prior to that she was the Administrative Assistant to the Headmaster of a local private school in Delaware. Sue’s talents enable us to continue to be the leader in the “Marketing of Fine Homes throughout the Greater Wilmington area.”
Ann Whitehead
Closings Manager
Ann Whitehead, a native Delawarean, is a licensed real estate agent in Pennsylvania and Delaware. She brings to Team Patrick many years of experience in the real estate business. As Closings Manager, Ann will be taking recent sales from the time a contract has been closed up through the time when Buyer and Seller come to the Settlement table. This includes guiding our clients through the maze of inspections, paperwork and details necessary to effectuate a smooth closing.
Lisa Vosburgh Owen
Client Care Manager
Lisa Vosburgh Owen is a licensed real estate agent, added as a result of our growing business and continued desire to provide our clients with the very best personal service. Lisa graduated from Gettysburg College with a B.A. in Psychology. Making the most of her liberal arts education, Lisa has had a variety of employment experience including litigation paralegal, retail store manager and a full-time mom. She also founded and coordinated a charitable Christmas gift-giving program. Lisa’s primary role as client care manager is to insure that all our clients receive the highest quality of service throughout the entire course of a transaction.
Bob Hill
Marketing Manager
Bob Hill has worked as a systems analyst for a two-hundred-year-old corporation of 100,000 employees, a small start-up company of less than sixty employees creating websites for physicians and managing their CME program, and as marketing coordinator for a national real estate company. As Marketing Manager, he draws upon his acquired skills and natural abilities to consistently create professional and up-to-date materials for our clients. Along with outstanding organizational, problem-solving and communication skills, Bob brings to Team Patrick a strong desire to provide and maintain a consistent level of quality in support of our aggressive marketing and advertising campaigns.
